Co-Managed IT
Support for In-House IT Teams

A flexible IT partnership for businesses with internal IT teams

Co-Managed IT is designed for organisations that already have an internal IT team but need extra support, tools, or specialist expertise.

Whether you have a small in-house IT function or a fully staffed IT department, we work alongside your team to reduce workload, improve visibility, and strengthen security—without taking control away from you.

Our Co-Managed IT service is built to support and enhance internal IT teams, not replace them. We provide enterprise-grade tools, configuration, monitoring, and security—fully managed by us, visible to your team.

Services are delivered across three core areas below

Device (Endpoints & Servers)

  • Proactive monitoring of endpoints and servers

  • Operating system and third-party patch management

  • Device health, performance, and error monitoring

  • Vulnerability scanning and security visibility

  • Endpoint protection, EDR, ransomware detection, and MDR

  • Firewall, network, and Wi-Fi monitoring

Your internal team gets insight and control—without the overhead of managing platforms or alerts.

User

  • Security awareness training and simulated phishing

  • Dark web monitoring for compromised credentials

  • Password management for users and the business

  • Mobile device management for company data

  • User-focused security monitoring and reporting

Your internal team gets insight and control—without the overhead of managing platforms or alerts.

Microsoft 365

  • Microsoft 365 security configuration and management

  • Conditional Access, MFA enforcement, and compliance monitoring

  • Microsoft 365 backups (Exchange, SharePoint, OneDrive, Teams)

  • Log collection and extended retention

  • Ongoing security posture reviews and policy hardening

  • Optional Microsoft 365 MDR (requires device SOC)

We secure and maintain your tenant so it stays compliant, resilient, and audit-ready.

2nd & 3rd Line Server Support (Bolt-On)

Available as an optional add-on for organisations that need escalation support beyond their internal IT team. Ideal for complex server issues, advanced troubleshooting, and out-of-hours peace of mind.

Trusted IT Support Across Northern Ireland, UK & Ireland

TESTIMONIALS

What our customers have to say

A True Partnership Approach

We don’t replace your internal IT team—we strengthen it.

Our Co-Managed IT services give your team the tools, monitoring, and backup they need, while we take care of the complexity in the background.

You stay in control. We handle the heavy lifting.

👉 Book a free, no-obligation consultation.

OFFICES

Head Office:

5 Loy Street, Cookstown, Co. Tyrone, BT80 8PZ

Northern Ireland

Craigavon Office:

i2 CIDO Innovation Centre, 73 Charlestown Road,

Portadown, Craigavon, Co. Armagh, BT63 5PP
Northern Ireland

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